SAP and Capgemini have expanded their strategic partnership to incorporate generative AI into critical business processes, including HR, sales, procurement, and sustainability. This partnership integrates SAP's Business AI portfolio, which is predicated on the SAP Business Technology Platform (SAP BTP), with Capgemini's proficiency in data, AI, and large-scale SAP transformations. The initiative includes the establishment of an enhanced Global SAP Center of Excellence focused on augmenting business processes with AI, accelerating go-to-market strategies, and upskilling Capgemini’s workforce to train 20,000 employees by mid-2025.
Philipp Herzig, Chief AI Officer at SAP SE, expressed enthusiasm for the partnership, emphasizing its potential to innovate and optimize business applications. Capgemini and SAP are already leveraging generative AI to support clients in achieving sustainability goals, enhancing procurement functions, and improving sales processes. Narayanan Balasubramaniam, Global Head of Enterprise Package Based Solutions at Capgemini, highlighted the transformative impact of generative AI on organizational operations and reiterated the firm’s commitment to helping clients adapt their business processes for both immediate and long-term success. Capgemini is a global leader in consulting, technology services, and digital transformation, while SAP is renowned for its enterprise resource planning software and business solutions.
